UK petrol pump manufacturer relies on ParcelXchange™ to supply parts to field engineers across the country.

Dresser Wayne Pignone is the leader in the manufacture, supply and service of retail petrol fuel dispensers, dispenser control systems, credit/debit card processing terminals and point-of-sale systems for petroleum markets worldwide.

Alec O’Malley, Manufacturing and Quality Director at Dresser Wayne Pignone said, “We are delighted to be working with Business Direct. ParcelXchange is a perfect fit for us. It enables our engineers to pick up their parts first thing in the morning from one of the 4000 boxes nationwide, and drop off any faulty parts for repair at the same time – the whole parts logistics element of our business has improved tremendously since we started working with Business Direct. “We “We chose to work with Business Direct because the total package they offered us was very impressive – the number and location of ParcelXchange’s across the UK, along with the service and support they offer us made it an easy decision to make.”

Wayne Crew, Business Direct’s Sales Director said, “We have ParcelXchange’s at many petrol stations across the country, so it is an incredibly good fit for our infrastructure. Dresser Wayne Pignone was keen to provide its engineers with a quick and easy way to pick up and return parts, our affiliation with petrol stations enables them to carry out maintenance and pick up parts at the same time.”

The intelligent locker system uses smart-card and ATM technology, rather than keys to ensure maximum security for deliveries and collection and are constructed from hardwearing steel. Each locker has a number of secure solenoid locks, which are not visible from the outside, are not dependent upon key operation and are operated remotely from hosted servers based in London. All items use a track-and-trace system for complete control using barcode and GPRS technology. All items use a track-and-trace system for complete control using barcode and GPRS technology.

To find out how our intelligent locker network, ParcelXchange, can help you balance rapid customer response times with the close management of distribution costs and stock inventory levels, click here.