Key Facts


  • 326 Intelligent ParcelXchanges

  • Access to 99% of ParcelXchanges is 365 days, 24/7

  • 47 manned PUDO's sited accross the country in Plumb Centres, Parts Centres, Unipart, etc

  • 7200 active In-Boot site delivery postcodes with an average of 2,300 visited per night

  • 8,000 Parcels delivered per day

  • 4,500 engineer return collections per day

  • Collections made in the UK and Europe delivered next day

  • ParcelXchange and PUDO SLA of 08:00am (for majority of UK) with 'delivered on time' SLA target of 99%

  • In-Boot SLA of 07:00am (for majority of UK) with 'delivered on time' SLA target of 98.5%

  • European in bound flights from Frankfurt, Maastricht and Eindhoven

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